Can I change the shipping option or address after ordering?Updated a month ago

Yes — if your order hasn’t been fulfilled yet, you can update the shipping address directly through our Live Chat using the AI Agent.

✨ How it works:

• Open the Live Chat on our website

• Simply tell the Agent you’d like to update your shipping address

• If your order hasn’t entered fulfillment, the update will be processed instantly

Once the order is being prepared or the shipping label has been created, we can no longer make changes to the shipping address or shipping speed.

Please note:
• Orders cannot be canceled once the shipment is prepared
• If you no longer want the order, you can return it after delivery following our return policy

Need to make a change? Contact us as soon as possible — before fulfillment begins.

💬 Need help?

For the fastest support, use:
Live Chat on our website (recommended)
Contact Form