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Padel USA

Find answers to all your questions at the Padel USA Shop Help Center. Explore FAQs, returns, shipping, and more to ensure a seamless shopping experience!

Padel USA Shop Help Center 

Can I cancel my order?

How do I track my order?

How long will it take to get my order?

Why hasn’t my order shipped yet?

Can I change the shipping option or address after ordering?

Which carrier do you use?

Do you ship outside the USA?

My tracking says "Label Created" but there's no movement — what does it mean?

What if my package gets lost or arrives damaged?

My order shows as delivered, but I haven’t received it — what should I do?

Can I schedule a delivery or request a specific delivery time?

Can I add items to my order after placing it?

🛒 Orders & Shipping

What is your return policy?

Who pays for return shipping?

What should I do if I receive a damaged or incorrect item?

↩️ Returns & Exchanges

Are your products authentic?

Why are padel rackets expensive?

Which padel racket should I buy?

Are there different shapes of padel rackets?

How to choose a padel racket as a beginner?

What’s the difference between light and heavy padel rackets?

Why do some padel rackets have soft foam and others hard foam?

What are the materials used in padel racket faces?

Are there different rackets for men and women?

Are there grip sizes for padel rackets?

I found the same product cheaper elsewhere, what do I do?

🧾 Product Info & Authenticity

What is Padel USA?

Do you do wholesale?

Do you have a physical store?

Do you have retail stores?

🏢 About Padel USA

How secure is my personal information?

Privacy and Security

What is your warranty on padel rackets?

What is your warranty on padel shoes?

Warranty & Product Support

Everything you need to know about placing, modifying, or resolving issues with your orders — from checkout to fulfillment.

Covers return policies, exchange procedures, and conditions