If you found the same product advertised for a lower price at another authorized shop, contact us with a screenshot or link showing the lower price. To qualify, the lower price must be for the exact same product, publicly listed, verifiable, in stock

If you found the same product advertised for a lower price at another authorized shop, contact us with a screenshot or link showing the lower price.To qualify, the lower price must be for the exact same product, publicly listed, verifiable, in stock, and from an eligible seller.Our team will review the request and may be able to match the price when eligible.For full details, see our <a href="https://padelusa.com/pages/padel-usa-price-match-guarantee">Price Match Guarantee page</a>.

How does the Price Match Guarantee work?

Yes. If you find the same product advertised for less within 7 days of your Padel USA purchase, contact us with proof of the lower price so our team can review it.

Yes. If you find the same product advertised for less within 7 days of your Padel USA purchase, contact us with proof of the lower price so our team can review it.
Please send:
<ul>
<li>Your Padel USA order number</li>
<li>A screenshot or link showing the lower price</li>
<li>The competitor shop name or website</li>
<li>The product page showing the same item in stock</li>
</ul>
The lower price must be for the exact same product, including brand, model, size, color, and specification. It must also be publicly listed, verifiable, in stock, and from an eligible seller at the time of review.
Price matches are reviewed case by case and are not guaranteed. If approved, the resolution may be a price adjustment, refund adjustment, store credit, or another approved solution depending on the order status and payment handling.

Can I request a price match after I already ordered?

Not every lower price qualifies for the Price Match Guarantee.

Not every lower price qualifies for the Price Match Guarantee.
We generally cannot match:
<ul>
<li>Clearance, final sale, damaged, used, open-box, pre-owned, or refurbished items</li>
<li>Auction sites, marketplace sellers, third-party sellers, or unauthorized retailers</li>
<li>One-time coupons, private discounts, loyalty offers, or bundle-only discounts</li>
<li>Free shipping promotions or shipping-price differences</li>
<li>Pricing errors or prices that cannot be verified</li>
<li>Prices that violate brand Minimum Advertised Price rules</li>
</ul>
The lower price must be from an eligible seller and must be for the exact same product, including brand, model, size, color, and specification.
If you are unsure whether a lower price qualifies, send us the link or screenshot and our team can review it.

What prices or sellers do not qualify for price match?

Discount codes should be entered at checkout before the order is placed.

Discount codes should be entered at checkout before the order is placed.
If you forgot to apply a code, contact us as soon as possible with your order number and the discount code. Our team can review the request, but applying a discount after purchase is not guaranteed.
Whether we can help may depend on the order status, promotion rules, item eligibility, timing, and whether the code was valid when the order was placed.
Some offers cannot be applied after purchase, combined with other promotions, applied to excluded brands or products, or used on final-sale or already-discounted items.
If the request is eligible, the resolution may be a price adjustment, refund adjustment, store credit, or another approved solution depending on order status and payment handling.

Can I use a discount code after placing my order?

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Padel USA

Price Match Guarantee, promotion rules, eligible sellers, and sale-related questions.

Price Match & Promotions

Can I add or remove items after placing an order?

Can I cancel my order?

Can I change my shipping address after placing an order?

Is there a fee to cancel an order?

Orders & Cancellations

Can you ship to a hotel, club, or temporary address?

What happens if my package is refused, unclaimed, or returned to sender?

How do I track my order?

When will my order ship?

Why hasn't my order shipped yet?

Which carrier do you use?

Do you ship outside the USA?

Why does my tracking say Label Created?

What if my package is lost or damaged in transit?

What happens if my package says delivered but I cannot find it?

Can I schedule a delivery or request a specific delivery time?

How long does shipping take?

Shipping & Delivery

Orders & Shipping

What is your return policy?

Who pays for return shipping?

What should I do if I receive a damaged or incorrect item?

How do I start a return or exchange?

What condition does my item need to be in for a return?

Are padel rackets returnable?

Are padel shoes returnable?

Are bags, accessories, grips, overgrips, and balls returnable?

What items are final sale or not eligible for standard return?

Why was my refund reduced or denied?

When will I receive my refund?

Can I exchange instead of getting a refund?

How does store credit work?

Returns, Refunds & Exchanges

Are your products authentic?

Why are padel rackets expensive?

Which padel racket should I buy?

Are there different shapes of padel rackets?

How to choose a padel racket as a beginner?

What's the difference between light and heavy padel rackets?

Why do some padel rackets have soft foam and others hard foam?

What are the materials used in padel racket faces?

Are there different rackets for men and women?

Are there grip sizes for padel rackets?

Product Guides

What is Padel USA?

Do you do wholesale?

Do you have a physical store?

How can I contact support?

How secure is my personal information?

Privacy & Security

About Padel USA

What is your warranty on padel rackets?

What is your warranty on padel shoes?

How do warranty reviews work?

What is usually covered by warranty?

What is usually not covered by warranty?

How do I submit a warranty claim?

What photos or videos should I upload for a warranty claim?

What happens after I submit my warranty claim?

Warranty & Claims