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Padel USA

If you found the same product advertised for a lower price at another authorized shop, contact us with a screenshot or link showing the lower price.To qualify, the lower price must be for the exact same product, publicly listed, verifiable, in stock, and from an eligible seller.Our team will review the request and may be able to match the price when eligible.For full details, see our <a href="https://padelusa.com/pages/padel-usa-price-match-guarantee">Price Match Guarantee page</a>.

If you found the same product advertised for a lower price at another authorized shop, contact us with a screenshot or link showing the lower price. To qualify, the lower price must be for the exact same product, publicly listed, verifiable, in stock

How does the Price Match Guarantee work?

Price Match & Promotions

Orders & Shipping

What is your return policy?

Who pays for return shipping?

What should I do if I receive a damaged or incorrect item?

How do I start a return or exchange?

What condition does my item need to be in for a return?

Are padel rackets returnable?

Are padel shoes returnable?

Are bags, accessories, grips, overgrips, and balls returnable?

What items are final sale or not eligible for standard return?

Returns & Exchanges

Are your products authentic?

Why are padel rackets expensive?

Which padel racket should I buy?

Are there different shapes of padel rackets?

How to choose a padel racket as a beginner?

What’s the difference between light and heavy padel rackets?

Why do some padel rackets have soft foam and others hard foam?

What are the materials used in padel racket faces?

Are there different rackets for men and women?

Are there grip sizes for padel rackets?

I found the same product cheaper elsewhere, what do I do?

Product Help

What is Padel USA?

Do you do wholesale?

Do you have a physical store?

Do you have retail stores?

About Padel USA

How secure is my personal information?

Privacy & Security

What is your warranty on padel rackets?

What is your warranty on padel shoes?

Warranty & Product Claims

Can I add or remove items after placing an order?

Can I cancel my order?

Can I change my shipping address after placing an order?

Can I add items to my order after placing it?

Is there a fee to cancel an order?

Orders & Cancellations

Can you ship to a hotel, club, or temporary address?

What happens if my package is refused, unclaimed, or returned to sender?

How do I track my order?

When will my order ship?

Why hasn’t my order shipped yet?

Which carrier do you use?

Do you ship outside the USA?

My tracking says "Label Created" but there's no movement — what does it mean?

What if my package is lost or damaged in transit?

What happens if my package says delivered but I cannot find it?

Can I schedule a delivery or request a specific delivery time?

How long does shipping take?

Shipping & Delivery

When will I receive my refund?

Why was my refund reduced or denied?

Refunds & Store Credit

How does the Price Match Guarantee work?Updated 6 hours ago