Why hasn’t my order shipped yet?Updated a month ago
If your order hasn’t shipped yet, it’s usually due to one of the reasons below:
⏳ 1. Processing Time
Most orders are processed within 1 business day, but during busy periods it can take up to 2 business days.
🕛 2. Cut-Off Time
Orders placed after 12 PM ET are processed the next business day.
📆 3. Weekends or Holidays
Orders placed on weekends or holidays begin processing on the next business day.
💳 4. Payment Issues
If there’s a problem verifying your payment, this could delay processing.
Please double-check your inbox for any follow-up emails from us.
📦 5. Inventory Updates
On rare occasions, an item may be temporarily out of stock. If that happens, we’ll notify you right away and provide options.
💡 If everything looks good on your end but your order still hasn’t shipped, we’re happy to help!
💬 Need help?
Reach out to us for quick assistance:
Live Chat on our website (recommended)