Why hasn’t my order shipped yet?Updated 2 months ago
If your order hasn’t shipped yet, here are a few common reasons:
1. Processing Time:
◦ Orders typically take 1 business day to process but may take up to 2 business days during busy periods.
2. Cut-off Time:
◦ If you placed your order after our daily cut-off time (12 PM ET), it will be processed the following business day.
3. Weekends or Holidays:
◦ Orders placed on weekends or holidays will begin processing on the next business day.
4. Payment Issues:
◦ If there was an issue verifying your payment, it could delay processing. Check your email for any notifications from us.
5. Inventory Updates:
◦ In rare cases, items may be temporarily out of stock, causing delays. We will notify you immediately if this happens.
If none of these apply and your order still hasn’t shipped, please contact our customer support team, and we’ll be happy to assist you!