Why is there a return fee?Updated 2 months ago
We apply a flat return fee to help cover the costs associated with processing returns. This fee allows us to maintain the high level of service you expect from Padel USA while keeping our product prices competitive.
Here are the main reasons for the return fee:
1. Shipping Costs: Sending items back to our warehouse incurs shipping expenses that we cover upfront.
2. Inspection and Restocking: Every returned item is carefully inspected, repackaged, and restocked, which requires time and labor.
3. Sustainability Efforts: Processing returns involves additional logistics, and we strive to minimize the environmental impact by managing returns responsibly.
We work hard to keep this fee as low as possible and always aim to provide the best overall value to our customers. Thank you for your understanding!