Orders & Cancellations
Can I add or remove items after placing an order?
Maybe, but you need to act quickly. If the order has not entered warehouse processing yet, contact us through live chat as soon as possible and our team can review whether an edit is still possible. After the order enters processing, we may not be ab
Can I cancel my order?
Maybe, but you need to act quickly. Within 30 minutes of placing your order, you may be able to cancel or correct an issue automatically through live chat. After 30 minutes, or once the order enters warehouse processing, cancellation is not guarantee
Can I change my shipping address after placing an order?
If you made a mistake, you can update your shipping address automatically through live chat within 30 minutes of placing your order. After 30 minutes, or once your order has entered processing, we may not be able to change the address, edit the order
Can I add items to my order after placing it?
Yes — as long as your order hasn’t been fulfilled (and packed), we can still add or remove items for you. ✨ How it works:• Contact us via Live Chat as soon as possible• Let us know what you’d like to add or remove• We’ll manually update your order an
Is there a fee to cancel an order?
If the order is canceled before warehouse processing starts, there is usually no cancellation fee. If the order has already entered warehouse processing but can still be stopped before shipment, a $10 cancellation/restocking fee may apply. This helps