Why hasn't my order shipped yet?Updated an hour ago

Orders are processed Monday-Friday, excluding holidays.

Orders placed before 12 PM Eastern on a business day are usually processed the same day, but same-day shipping is not guaranteed. Orders placed after 12 PM Eastern, on weekends, or on holidays are processed the next business day.

During launches, sales, holidays, or high-volume periods, processing can take longer. If there is a meaningful delay with your order, our team will do its best to keep you updated.

Once your order ships, you will receive a tracking email. Standard shipping usually arrives within 3-5 business days after the order ships, but delivery timing can vary by destination, carrier, weather, holidays, or peak-volume periods.