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Return and Warranties

What is your return policy?

We strive to make returns as seamless as possible, but some conditions apply:. • Items must be unused, unworn, and undamaged. • All tags, if applicable, must still be attached. • Items must be returned in their original packaging. • Final sale items

Why is there a return fee?

We apply a flat return fee to help cover the costs associated with processing returns. This fee allows us to maintain the high level of service you expect from Padel USA while keeping our product prices competitive. Here are the main reasons for the

What should I do if I receive a damaged or incorrect item?

We’re sorry to hear something went wrong with your order! Please contact our customer support team within 7 days of receiving the item, and we’ll work quickly to resolve the issue. To make the process smoother, please:. • Keep all original packaging

What is your warranty on padel rackets?

All rackets sold by Padel USA come with a manufacturer's warranty. If your racket is found to be defective, it will be replaced by the manufacturer. However, rackets damaged due to normal wear and tear or misuse are not covered under warranty. Please

What is your warranty on padel shoes?

All padel shoes sold by Padel USA come with a manufacturer's warranty. Defective shoes will be replaced by the manufacturer. Shoes damaged beyond normal wear and tear will not be replaced.